How can I register a complaint in Freecharge?

How can I register a complaint in Freecharge?

Email: [email protected] Hours: 9:30 AM to 6:30 PM (Monday-Friday; except National Holiday) Turn-around-Time: 10 Business days from the Date of Receipt. Contact Number: 0124-663-4848.

How can I get my refund from Freecharge?

1. Refund is automatically initiated from our systems on the same day.
2. Refund will reflect in your account within 5-7 working days, depending upon the time taken by the bank to process it.

How can I get my Freecharge order ID?

you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It shows details of Order ID, Amount, Merchant and Date.

How can I unsubscribe from Freecharge messages?

Ans:- Sign in your account>go my account and find if there is any option to get unsubscribe your mobile to get this sms If you don’t find any option like this then just drop an email to their customer support or call them to unsubscirbe you.

How can I block my Freecharge account?

Just write to us at [email protected] and we will block your account immediately. In order to unblock an account, write to us again here and we will unblock it.

What is full KYC in FreeCharge?

Full KYC involves submission of a valid Proof of Identity & Proof of Address with in-person verification. On successful completion, you will be offered FreeCharge Wallet with enhanced limits & other features.

How can I download invoice from FreeCharge?

– Login in to your account using FreeCharge credentials on Desktop / Laptop. – Click on “Details” and on ‘View Invoice’ against the order number you want to check the invoice. You can thereby print/save the invoice as per your need.

How can I block my FreeCharge account?

What is FreeCharge UPI?

Freecharge UPI is an option to send and request money via UPI (Unified Payment Interface) which allows you to instantly send and request money to an individual using any bank’s account for free, It allows users to transfer money instantly without knowing the sender’s or receiver’s bank details.

Is KYC needed for FreeCharge?

To continue using FreeCharge Wallet, you are required to complete KYC and convert it into a Full KYC Wallet. However, this doesn’t impact your FreeCharge account. You may continue to use other payment options like UPI, Debit or Credit Cards and Netbanking etc on FreeCharge and Merchants accepting FreeCharge.

How remove KYC details from Freecharge?

We do not have the option to edit/remove any KYC documents updated in your FreeCharge account. Please note – once the account is deleted, you will not be able to use the same email-id or mobile number to register with FreeCharge.

What is FreeCharge toll free number?

FreeCharger Toll Free number is a FreeCharge Customer Care number that can be used to make calls without incurring any charges.

What is the use of freefreecharge app?

FreeCharge is also widely used for prepaid, postpaid, DTH, metro recharge and utility bill payments. The app is also being used for various online and offline platforms like Shoppers Stop, McDonald’s, Cinepolis, HomeStop, Crosswords, Hypercity and more. Standard calling charges apply in case you call their customer care as it is not toll-free.

How to apply for FASTag online recharge?

Keeping in mind the need of customers, Freecharge has introduced FASTag online recharge service, making interstate travel smoother and convenient. To apply for a FASTag, submit your KYC documents, vehicle’s registration certificate (RC) and a passport size photo. It is not necessary for you to be an existing customer of the issuing bank.